KROWN WELLNESS BY TK

Privacy, Confidentiality & SMS Consent Disclosure


Healing Happens Strand by Strand

Privacy, Confidentiality & SMS Consent Disclosure

Effective Date: August 2026

Krown Wellness by TK (“Krown Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, consultation forms, appointment requests, and other communications.

This Privacy, Confidentiality & SMS Consent Disclosure explains what information we collect, how we use it, how we protect it, and how your consent to receive text messages is handled.

1. Information We Collect

Depending on how you interact with Krown Wellness, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Appointment and scheduling information

  • Information you voluntarily provide through consultation or assessment forms

  • Communications and inquiries you send to us

  • Information necessary to provide, coordinate, or follow up on our services

We only request information that is reasonably necessary for legitimate business, communication, scheduling, client-service, and service-related purposes.

2. How We Use Your Information

Information you provide may be used to:

  • Respond to inquiries and requests

  • Schedule, confirm, or manage appointments

  • Provide client support and follow-up communication

  • Communicate with you regarding services you have requested

  • Send appointment reminders and other service-related notifications

  • Provide information about Krown Wellness services when you have specifically consented to receive such communications

  • Improve our website, services, and client experience

  • Comply with applicable legal and regulatory requirements

We do not sell your personal information.

3. Confidentiality

Krown Wellness takes reasonable measures to maintain the confidentiality and security of information provided by clients and website visitors.

Information voluntarily provided to us is handled with care and accessed only as reasonably necessary for legitimate business, client-service, administrative, communication, or legal purposes.

While we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

4. SMS/Text Message Consent

By voluntarily providing your mobile phone number and separately opting in to receive SMS messages, you consent to receive text messages from Krown Wellness by TK at the mobile number you provided.

Depending on the type of communication for which you have opted in, messages may include:

  • Appointment reminders and confirmations

  • Scheduling or service-related notifications

  • Responses to inquiries or conversations you initiate

  • Client follow-up messages

  • Informational messages regarding Krown Wellness services

  • Promotional or marketing messages, only when you have provided the required express consent

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. After you send STOP, you will no longer receive SMS messages from the applicable Krown Wellness messaging number unless you later provide consent to receive them again.

For assistance, reply HELP or contact Krown Wellness through the contact information provided on our website.

5. SMS Consent Is Not Shared

Krown Wellness by TK does not sell, rent, or share your mobile phone number or SMS/text-message opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Your SMS consent and mobile information will not be used by another company to send you its own marketing or promotional text messages.

Information may be disclosed to service providers or technology providers when reasonably necessary to operate our business, provide requested services, facilitate communications, or deliver SMS messages on our behalf, subject to applicable privacy and contractual requirements.

6. Voluntary SMS Opt-In

SMS consent is voluntary.

If a website form requests your phone number, the SMS consent checkbox will be separate from other agreements and will not be pre-selected. You may submit your information without consenting to receive SMS messages unless SMS communication is specifically required for a service you have requested and separately disclosed.

Checking the SMS consent box constitutes your express authorization for Krown Wellness to send the types of messages described in the consent disclosure.

7. SMS Opt-Out

You may withdraw your consent at any time.

To stop receiving text messages, reply STOP to any Krown Wellness SMS message.

You may also contact Krown Wellness directly to request that SMS communications be discontinued.

Please note that opting out of promotional or informational SMS messages does not necessarily prevent us from communicating with you through other channels when communication is necessary to provide a service you have requested or to manage an existing appointment or client relationship.

8. HELP and Support

For assistance with SMS communications, reply HELP to the message you received or contact Krown Wellness using the contact information available on our website.

9. Message Frequency and Charges

Messaging frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

Krown Wellness does not control mobile carrier charges or service availability.

10. Your Agreement

By submitting information through a Krown Wellness form, you acknowledge that you have had the opportunity to review this Privacy, Confidentiality & SMS Consent Disclosure and any applicable Terms & Conditions.

Where SMS consent is requested, you understand that selecting the SMS consent checkbox constitutes your express consent to receive the specified types of text messages from Krown Wellness by TK.

You may withdraw SMS consent at any time by replying STOP.

11. Updates to This Disclosure

Krown Wellness may update this disclosure from time to time to reflect changes in our practices, services, technology, or applicable requirements.

Any updated version will be posted on our website with a revised effective date.

12. Contact Us

If you have questions about this Privacy, Confidentiality & SMS Consent Disclosure or how your information is handled, please contact Krown Wellness by TK through the contact information provided on our website.

Krown Wellness by TK
Where Crowns Are Restored, Not Just Styled.